The item came well packed and in the time it said it would. On opening the item there were two sets of instructions which did not correspond with one another but where needed throughout the assembly of the product. Putting the main bar section together was ok, but as the instructions weren’t clear this took three attempts (with three adults). When trying to do the last part of putting the security caps the instructions were no help at all so we emailed the company for help; just use force was the only real advise given; “it’s a snug fit”, “use an upward motion” and others struggle with this. In the end it wasn’t a snug fit, just trial and error in order to finish. Now complete the item seems good and secure...