DO NOT ORDER FROM THIS SELLER!! I ordered 2 wall spotlights from them. At that time they had an option for the suggested bulbs, But the bulb suitable for the fixture which were necessary for my electrician to install them. A few days later I spoke with an agent who advise me that the bulbs were back in stock and I placed an order over the phone. Once `I received them the electrician did the install. But the bulbs they sent sits way-out above the edge of the spotlights. I contacted them about this and sent photos, but all they were willing to do was to replace the spotlights. This meant that I would have to call out the electrician to remove them and then come back again to install whatever replacement I deiced upon. This would be extremely costly to carry out. I rang again and apprised them of the situation and asked if they would be willing to meet some of the the re-install cost as it was their fault. They told me they would be unwilling to to do anything about it other than to send me 2 new spotlight units. This is the reason I'm giving them 1 star. If it were possible I would give them 0 stars. I recommend to go to another retailer as Online Lighting's customer service is really appalling.
3 months ago
Online Lighting has a
4.4
average rating
from
1,058
reviews
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