1.Scottish social services counsil organisation is the regulatory body for scotland. 2.A service user those who receive the care. 3.All service users should be exposed to the same care opportunities as others. 4.The working together to safeguard children act was passed in 2006. 4.Recognition;Response;Reporting;Recording;Refreal is 5R's. 5.Self esteem can be boosted when a service user is encouraged to act with independence. 6.Codes of conduct deatail the ways in which we should behave. 7.The health and safety act that determine the regulations for working envioroments date is 1974. 8.The employer and workforce is responsible for maintaining health and safety considerations within the workplace. 9.Any injuries suffered in work must be recorded in writing. 10.Thourough risk assesments will reduce accidents and injurie in the workplace.