“I was very happy to be part of this call today. I spoke with this customer who was so pleased with our website that she decided to do more looking into our company and see what other services we offer. To her surprise, we were able to offer her full repair and restoration services for her rugs. She agreed to bring in her rugs and let us give her a FREE estimate for the wash and repair. When she came in to our 5,000 square foot plant, she was amazed at how clean it was and how organized we kept it. Because we want our customers to know that we care about their precious rugs as much as they do, we keep our plant looking beautiful so that there is no cause for distraction. Because Mrs. Castello was so pleased with our plant and services, she has recommended her sister and neighbor to Oriental Rug Care. Most of our customers come from word of mouth from previous customers, meaning that we have met their expectations and they had no problem giving out our name and number. Call us today for your FREE in home estimate; we are the source for all of your rug care needs.”