Poor poor service. Sent an item via palletline which then got mixed up in their depot and they delivered someone elses pallet to where i wanted mine to go to. They then had to find it and deliver it 2 days later. Then when the pallet was due to be collected to be returned to me I got an email saying they ran out of time and wont collect until 4 days later. Refunded me the extra I paid for 24hr delivery then sent an email full of exscuses such as 95% of packages turn up on time and losing pallets is a "rare occurance". Considering I used the service twice and both times it was messed up doesnt show the company in good light!