I was looking at a wingtip last week and didn't find my size in stock. I messaged the customer service and asked them to double check if they still have stocks since the model I wanted appears in the product line-up when I filter by size but doesn't when I go to product page. Earlier this week, the model appeared in my size so I immediately bought it. But I got an email yesterday and was told that they no longer have that in my size and the last pair was old shortly prior to receiving my order and as such are unable to complete this transaction. It's really frustrating because I inquired a week prior for them to check it in my size.