Unbelievably POOR customer service. I NEVER received my products and they have DONE NOTHING to rectify it stating that is was my own fault I didn't purchase EXTRA insurance on them. Really, this is the only company that I have ever dealt with that didn't back their own products. Even Amazon does that. NO other peptide companies I have worked with have not backed their products. Lost hundreds of $$. EDIT: 1/9/23 -- PHARMA LB GLOBAL has sent an email stating that they will resend the peptides I ordered. If this is the case--- then I revise my previous review and would acknowledge that they stand behind their products and provide good customer service. I have not yet received the replacement but will be happy to provide even further review when I receive a replacement.