I was looking for a chronograph that wasn't just a rehash of the same tired designs from the big watch companies, and discovered the Pinion Elapse AN. After poking around a little bit about who Pinion Watch was, and seeing positive comments from others, I took the leap and ordered one. Piers immediately contacted me, thanked me personally for my order, and let me know when it would ship. HIs communication has been great, and really made me comfortable about the purchase. The watch arrived two days later, and it is gorgeous, well built, and well presented. I'm very pleased to have it as part of my collection.