The tour guides were excellent! Very knowledgable. They would help you with anything and everything. Couldn’t thank them enough! However the communication between travellers and the company was terrible. We were supposed to be contacted before we arrived in Bangkok. We weren’t told our group was mixed with another company called Gap360. It’s not a problem, except we only found the group because one of the organisers had WhatsApp messaged one of us and they recognised her photo. Expectations were not managed; for example the “7 hour bus journey to the islands” is actually “18 hours, 2 hour bus, 5 hours in Bangkok, 7/8 hour over night bus etc”. It was a shock. Also we missed the full moon party on Koh phangan, the hotel was awful, dirty, and uncomfortable. We spent 3 days here with no plans. We were also told no hostels, however we were put in a hostel in Koh samui, which was awful. It was our last stop in Koh samui for those on the 15 days tour. We only spent an afternoon in Koh samui. The next day we were at Angthong marine park from Koh samui. The day after we went straight to fly home due to work. It was so disappointing to fly all the way from London and only spend an afternoon on Koh samui, and waste 3 days on Koh phangan when there was no full moon party. If there is no full moon, there should be a second option. The last place people stay on the 15 day trip is really poor. We paid for a different hotel. Angthong marine park wasn’t really worth it because it was on the last day of our trip. I wouldn’t say this trip is value for money.