Wrong part sent after we were very specific in what we ordered. I returned the part by special delivery was told that the right part would be despatched that day via next day service. I called 48 hours later after it hadn't arrived to be told that it wasn't available and had never been in stock. I cannot obtain the refund..it has gone on for 10 days now with a string of empty promises and still no refund let alone the postage and numerous calls later.. AVOID agreed an absolute scam of a company. I will not be defrauded..the fridge part is for a very elderly relative.