The device (TMAS 3G GSM MODEM) failed to function and the software provided failed to communicate with it so the factory default settings could not be changed.
I failed to get any help from the firm, simply told "Sorry we do not do technical support on this product as we are just a distributor for it."
Still trying to return it.....
The return process demands an account number and invoice number, which as a pre-payment customer I didn't have so the alternative online form was completed but not transmitted/accepted - reason unknown.
Not a happy transaction and a vast amount of time and effort spent trying to get anything out of it - but failed.
4 years ago
RF Solutions Ltd has a
4.3
average rating
from
35
reviews
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