My order came quickly and well packaged. Due to this left it in its package until I needed it. Unfortunately that was the wrong decision. On opening the item it had 2 large scratches, easily visible. Due to the packaging I can only assume it was packed, damaged. I contacted Rubberduck who stated that as it was over 24 hours since my delivery they could do nothing but offer me another one if I paid for it (Generous I know). Totally my fault for not checking however regardless of if I'd opened it an hour or a week after delivery I was sent a damaged item. Needless to say I got a replacement elsewhere. I can't say I'd recommend the company based on my experience but if you do buy from them, check your items quickly.