Purchased my new Carron bath through Rubberduck Bathrooms.
When the plumber came to install it, he discovered that one of the legs was missing.
I reported it to Rubberduck on Friday. They said that Carron posted it to me on Mon.
So far so good, but now it's Wednesday afternoon and I still can't install the bath as the leg hasn't arrived yet.
Had to call them multiple times and ask for updates as they wouldn't do so pro-actively.
In the end, the person on the other side of the line just shouted at me and hung up on me.
Not the service one would expect for a £650 purchase.
Now I have to buy a new installation kit being more than £50 out of pocket.
Stay away.
3 weeks ago
Rubberduck Bathrooms Ltd has a
4.7
average rating
from
11,445
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