Ordered a burnt orange Paula chaise sofa, they confirmed delivery for Wednesday 2 weeks after placing the order and I took off work for the day to receive the delivery. Day before the delivery still had no confirmation of when they would deliver so called on the delivery day and was rudely informed that they "couldn't find the item and it wouldn't fit on the truck" and that they would be in touch in 3 business days to arrange another delivery date. The following Monday after calling them they stated that they had found the item and would deliver it on the Thursday. My husband stayed home that day to receive the delivery and since I had ordered the sofa he didn't realise they sent the wrong sofa. 8/12 legs didn't screw easily into the one they sent (seemed like leftover bits and pieces). Don't have any faith in the return/exchange with this company to bother. Absolutely terribly run and won't purchase from here again. Wish I had done more research on other reviews - happy customers seemed to have gotten lucky.