Lots of positives. Sean and team came - to quote, measure, install - when they said they would, always on time. The installed sash windows in our front bay look really good, and, most important, fit snugly but move up and down easily. We knew that the bay's sills were rotten, and Sean and team, as requested, replaced them. Our pretty savvy decorator, top coat painting the sills and the original beading, told us the window installation was one of the best he had seen. Sean and team are friendly and always helpful; and as we've had all the house windows replaced over the years, we believe his pricing to be highly competitive.