Nice to receive an E-Mail welcoming me to Shadow Foam,and ready to answer any questions for lay out/cutting out was refreshing to see.I have been avidly watching Shadow Foam videos on YouTube for a few months( I know,late to the "party"),so after buying a new tool chests I thought "let's have a go".The Foam and cutting kit arrived in the time frame stated.The first thing I did was watch all the beginners and how to videos I could (more than once).The "how to" videos are very easy to follow,Jonathan has a great style of instruction and easy to follow. All in all,great product,great tutor!.