I ordered the face mask since 10 days ago. The message below i received. The Item never ship to me. Keep fool me for 10 days already. I still do not know when they will ship my order. See the email below: Thank You for contacting us. This is to inform you that your order has been processed for shipping and soon you will receive an email regarding the tracking number and the link to track your order. Generally, the order gets shipped within 7 working days and the delivery takes around 20-25 working days from the day of shipment, but we will try our best to ship and deliver you the order as soon as possible. Rest assured that the product will be delivered to you safely. Let us know if you have any questions. Regards, Juaness Customer Support Team