I ordered and paid in Euros although I live in the UK. I should have checked where this item was being shipped from before ordering because I mistakenly thought it would come from somewhere in Europe. I emailed to ask and got a ridiculous reply which didn’t answer my question … “We are sorry to inform you that due to some uncertain reason your order will stick in processing please let us know if you want us to ship your order.” I wrote back and said they hadn’t answered my question. Got a reply stating that I was dealing with “a legitimate company and we sell our products all around the world from Hong Kong”. I told them that I was misled into buying, and that the tax and extra charges would cost about 25% on top of the original purchase price and I wasn’t prepared to pay it and I wanted my order cancelled.
I was then informed my order was in the system and I couldn’t cancel. I could refuse to accept it at the time of delivery and it would be returned for a refund (of the purchase price) upon receipt. In order to get it delivered I will have to pay tax. Rock and hard place comes to mind.
I noticed the name NOVADS since ordering (I can’t remember where). It turns out this is a marketing and advertising company based out of 7 RUE FRANCIS MARTIN, BORDEAUX, France.
I find that the seller information for the PayPal payment was DNG FZE – www.techxdeal.com. Further checking reveals that this company uses many websites to dupe its customers.
As 87% of other reviewers who have posted bad reviews remarked … that far from being the legitimate company they claim to be (see above), this is a deceptive and unethical company. My advice is don’t be tempted to buy for any reason. There’s too much to go wrong and no redress without some cost being involved, or perhaps a total loss.
I’m going to contact PayPal to report this. I'm disgusted that they see fit to deal with the type of company that these tricksters appear to be, and like many of us in the UK make sure that any future purchases I make do not come from China or Hong Kong.
4 years ago
Hyperstech has a
1.2
average rating
from
137
reviews
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