Terrible customer service! I rang the Nottingham branch to book an MOT & Service in December, the guy on the call took my details and confirmed the slot. I arrived this weekend only to find out 'They don't do Saturdays' and was given no explanation or apology as to why this has happened. I drove 30 minutes on Saturday morning for absolutely nothing! I now have to rearrange my MOT & Service with another garage and hope they can squeeze me in before my MOT expires.
Why on Earth did the guy on the phone allow me to book a Saturday when this wasn't the case?? The guy in the office did not care, and I was clearly an inconvenience to him. When I asked why this might have happened, he said he did not know and it's not written in his book... Speedy Wheels are clearly not working in 2022 as everything appears to be handwritten. Avoid these clowns at all costs!
2 years ago
Speedys Wheels & Tyres has a
4.6
average rating
from
1,592
reviews
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