This is the first time I have had such a bad experience servicing my car. I do apologise for the long review, but I decided to go in-depth about my experience with Speedy's Wheels Nottingham. I booked a car service for a wheel alignment at Speedy wheels mid of May. This came after the car MOT. I have to say both front tyres were worn out from the outside. Autoservice changed the ball joints and the suspension pins. I had to fit new front tyres and then took the car to Speedy's for oil/filter change and front wheel alignment. I left the car with Speedy's and they phoned me after an hour to say the car is ready for collection. I took it with good faith that they did the service as it should be. Unfortunately, by the end of July, I was shocked to see the front tyres worn out the same way as before. I felt disappointed that the new tyres wore out in less than 3 months. My mechanic checked the car and there was nothing wrong with it - It was simply the wheel alignment. I took it to another local garage (ABS MOTS) and then to national tyres. I got the same answer. I went to the 4 Seasons tyre shop and asked for a fourth opinion regarding this issue. The manager questioned the first alignment. His advice was to ask speedy wheels for the alignment report. If there is one, it should show the values before and after the alignment. If there is no report, then it is likely they didn't do the alignment. I made a complaint to Speedy's and after four weeks, I managed to talk to Sidique. He said he can't do anything as it's a franchise, but he will try to put me in contact with the branch manager (Abdul). I kept waiting to get a response, but nothing came through. I had to chase Speedy's up many times. I was told if the branch manager didn't contact me, then I could go to the Citizen advice bureau and seek help! Later on, I managed to speak to the branch manager. He questioned the incident and tried to take me through a different loop to not take any liability. Also, he didn't seem to have a good understanding of the wheel alignment process. After a long conversation, he offered to have a look around mid-September. The manager's negative approach and the delay I had were an indication that I was going nowhere with Speedy's. Therefore, I emailed the branch manager asking him to take responsibility for the damage caused by their negligence. The alternative is to provide a full alignment report as evidence that the alignment was done. Unfortunately, he refused. I gave Speedy's a fair chance to settle this issue. Unfortunately, They didn't have any intention to listen and take responsibility. Now, the car has new front tyres with a proper wheel alignment. This time it came with a detailed report (attached) showing the wheels were significantly misaligned. The person who did the alignment confirmed no one touched the bolt for quite a long time. It's worth mentioning the alignment took more than an hour, while Speedy's did the oil/filter plus wheel alignment in an hour! I feel disappointed, they didn't do the agreed job properly and also, they don't care about customer satisfaction. I would not recommend speedy's anymore. There are lots of bad reviews putting doubts about their service. Avoid them!!