Karen Eden
I booked a holiday for my large family taking advantage of the low £20 deposit to secure it before it became unavailable. Then I lost my job unexpectedly. Despite all my efforts Sykes Cottages are charging me £730 of the holiday's cost - the holiday is April 24 so plenty of time for them to recoup the booking. I can't afford it . They don't care. NO flexibility NO compassion NOT one iota of customer service or discretion. Watch out for the hidden terms and conditions designed to catch customers out. I will NEVER use Sykes Holidays again.
1 year ago
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Sykes Cottages has a 1.2 average rating from 1,376 reviews

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