So, I’m giving Tails.com a 3 star rating for literally one reason - why can you not cancel the biscuit element of your order?!?!?! I have a very very VERY fussy Maltipoo. She lovessss the wet food and I do pad it out with a little of the biscuits which she’ll occasionally humour me by eating. However, 2kg of biscuits a month is wildly over what we will ever need. You can amend your wet food choices but you can’t take the biscuits off for one/two months. I now have bags and bags of the stuff which is annoying and wasteful. I’m contacting the customer team to check if something can be done or I’ll have to cancel my subscription purely for this reason. Otherwise, I think it’s great but if you’re claiming to be “tailored to your pet” then tailor it to MY pet. Please!
2 months ago
Tails.com has a
4.6
average rating
from
1,367
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.