0 star!!! I used to always book through tickets to India. I had the worst experience and the worst customer service! I paid deposit for my dad's ticket and the full amount is due next week. The flights are not flying in December due to the pandemic however are still asking me to pay the remaining balance or I'll loose my deposit!!! I have 5 other tickets booked over £3000 which I asked for a refund (now stopped replying to me ) and they are saying it will take over a year plus I need to pay £50 admin fee per ticket. However, southall travel has already given refunds to their customer in 3 working days!!! Never booking from here again!