We have ordered Tinyme name labels in previous years with out any issue. Labels are a nice quality, so I ordered again. The order was placed in September and we still have not received them, two months later. I spoke to a customer service representive in October, after they were two weeks past the delivery date and received no reason as to why they hadn't shipped but she said it would be within a week or two more; still, no labels have been received! I have been unsuccessful in getting hold of a person to check on the status again I've left messages and have not received any information back. I rated tinyme 2 stars due to lack of customer service and for no reason as to why my order has not shipped.