Customer service is brilliant! Delivery time is so quick! and delivery is free over £20. I was delivered a different disposable vape (1 out of the 6 i ordered) to the one i ordered. I ordered a pink lemonade 10mg and a peach ice 20mg turned up. Both are the same colour and brand so i can understand the mix up. I emailed the customer service team, and Luke got back to me very quickly. He apologised and asked for a picture of my paper invoice which came with the delivery and a picture of what was delivered, for confirmation. This was also to make sure it didn't happen again on their end. I provided the picture and again, Luke was quick to get back to me, he apologised again and said they would send me the correct vape and to keep the one i recieved in error as a goodwill gesture. I was over the moon with the service from start to finish, and even happier when i didn't have to make a trip to the post office! Thanks for your help Luke.