I ordered a present for my wife for Xmas on the 5th of December, I still do not have the item as DPD local failed to find my address twice, I contacted the depot and promised me the following day yet another failed delivery. After contacting you they were then apparently arranged to be sent to my local post office for collection which they weren’t. I then finally had a call to say they were back at warehouse and that they would be resent out in time for Xmas to my home address and still nothing. I generally buy a pair of slippers each year for my wife but after this experience that will change