Holly my adviser took me through this proceed with high quality customer service.. she made me feel at ease was attentive and understood completely how bad my situation was She showed me compassion at all time & spoke clearly & effectively in a way that I understood everything she was explaining to me.. I had a follow up call from her manager the following day as she assured me which I feel is very positive and helped me out 100% faith into the help they are offering me to relief the financial burden I have found my self in So thank you Cleanslate once again & you agent Hollie for all you support & hard work Thanks