Disgraceful company. Booked a holiday with them. It was cancelled. Booked again at a higher price. Cancelled again. Booked again for May 2022. In March asked for substantial balance or holiday would be cancelled and we would lose our money. Paid and shortly after they cancelled again. No excuse for it as far as I can see though they blame covid but nothing changed after they extorted money from us. Now I’m asking for my money back but needless to say they won’t engage. They ignore e mails and if I phone when they eventually answer they put me on hold while they forward to the right department but the hold turns out to be permanent. This company is criminal, literally.