Got an email asking me to review my order and if I am happy with it. I ordered on the 10th December. Items didn’t arrive despite dispatch saying 6 days. It’s now December 28th and still I haven’t received my order. I sent them an email and on 23rd I got a reply saying it’s dispatched and I could track it with the link they sent me - the link didn’t work initially but now saying it’s moved a few miles north. It really is pathetic (delivery company). So here I am on 28th December waiting for two items that should have been Christmas presents and now had to shuffle around parcels and make these birthday presents only my child is likely not good to have anything to open form this company because it’s now looking unlikely he’ll get them for his birthday as well. I will say this is a Royal Mail delivery and this company isn’t the only one that’s let me down; another clothing company also hasn’t delivered and guess what, they use Royal Mail too. Lesson to be learnt? Change your delivery company!!’ Update: The parcel has finally arrived. Advice for future customers: Don’t order in December whatsoever for a Christmas delivery. I do believe this is mainly the fault of Royal Mail who need to be renamed Royal Snail ….