freeman
The people who works at store 7136 (50 Kirkham Dr, Markham Ontario) are absolute horrible. They have no knowledge at all. You needed to well prepared before to avoid being screw. When they made a mistake, they never apologized. Instead, they will be given you an attitude and excuses. I did purchase s set of appliances from this store. At the beginning we told the salesperson the discount offer from the website and he advised that would be only applied for online order. Later on we found out there was not the truth and the store manager actual got the needed to call the same staff and told him what needed to be done. Later on we found out the delivered date was wrong after to book a date to for date off. We called the Customer Service Line and being told nothing they could do but to reschedule it. On the deliver date, the time frame for deliver supposed to be in between 2:30pm to 6:30pm but the delivery team changed the time without my confirmation and make me travel all the way from Scar to Newmarket but not able to wait and the driver then called and told me he needed to leave. When I went back to the store #7136 and asked for the manager assistance, a gentleman 's name call HENRY came with an attitude. He was not willing to listen, keep telling this was not their fault, not willing to offer any assistance etc. This is horrible services. I will give NO STAR and not recommending anyone to spend your hardworking money towards this Home Depot, especially this store in Markham. What a HORRIBLE COMPNAY AND STAFF!!!
2 years ago
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The Home Depot has a 1.7 average rating from 220 reviews

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