Purchased carpet 2017 for light traffic upper floor with 25 year Texture warranty. After 4 years carpet and underpad are completely worn out as stated by their own carpet installer. No cushion left in underpad and crunches when you walk on it. Instead of offering to replace carpet they intentionally worked to void the warranty, going so far as to fabricate a story that my renters must have damaged and replaced 2 small carpet patches ~ 4” X 2’ in both bedroom doorways (patches part of the original install) had been replaced by my renters. Their proof, the tape on the back of the carpet wasn’t what they expected. Seriously?? Seamed patches weren’t noticeable until they lifted my carpet. If it wasn’t noticeable then the carpet had been equally worn and not noticeably newer. Chances of someone damaging that small bit of carpet in both doorways and nowhere else it highly unlikely. Also pulled up carpet on one stair leaving a staple for someone to step on. Horrible experience, I wouldn’t recommend buying any flooring from Home Depot.