Ordered a multi-tool online from Home Depot and it gave me an estimated delivery between Sept 20-22. The delivery tracker from Home Depot says it is almost delivered but the tracking details thru UPS say that it hasn't even been given to them. I can't switch my order to pick-up and who knows when it will actually be delivered. Been trying to talk to a Home Depot Associate on their website for over an hour and still not connected to an agent. Very very unsatisfied with this service. I need this tool as it is holding up a few projects at my home and had I known that it would take over 2 weeks to be delivered then I would have just picked it up. DO NOT ORDER ONLINE FROM HOME DEPOT.