Placed an online order, was to be delivered on a specific date, on that date the delivery company contacted me to set up delivery for the following week??? They said it arrived that day, when in fact according to tracking, it had arrived 2 days prior. Contacted home depot re this issue, could not get through to anyone, called for 2 days to different customer services numbers to no avail. One number hours before it was closed indicated that due to the holiday customer service was closed to allow employees to spend time with their families for the holiday, there is no holiday. Another kept saying due to the current situation all lines are full and they couldnt take any more calls, again what situation??? They have the worst customer service ever, I honestly dont think they care about their customers once an order is taken. This is not the first time either, previous online orders just dropped after they are payed for, takes 5 to 7 days to get money back on my credit card, but at least it gets there. Worst company ever. Unable to cancel order online, unable to get ahold of a live person to cancel order, unable to get through to delivery company to find out what is going on??????????????
1 year ago
The Home Depot has a
1.6
average rating
from
192
reviews
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