Issues with getting a replacement box of damaged box of laminate flooring. Ordered 19 boxes of flooring, had to return one box damaged on skid in shipping process. Being special order, I ordered a new box the day before returning damaged one. Upon getting refund on my credit card for this one box, my order for replacement was cancelled. Again I ordered a replacement box. Notice came my order was ready for pickup. I arrived at the Homedepot order pickup desk and was feeling hopeful. Employees searched for 40 minutes while I waited for my 1 box of flooring . Could not be found, again reordered. Again and had my fingers crossed when email came in for pickup. Waited 30 minutes again there was a search on in receiving for 1 box of laminate flooring. Hooray! It's here , but not so fast.. this box of laminate flooring arrived package torn open all boards damaged. 😫 Meanwhile my flooring project sits and waits for this last box of flooring that has been ordered 4 times. I am being very generous giving the Homedepot Canada 2 stars. Worst service ever .Shipping and receiving really needs to get its act together. I month wait for this replacement box is unacceptable. My flooring project waits completion.
7 months ago
The Home Depot has a
1.6
average rating
from
185
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.