I bought a range, an over the range microwave and a fridge all Samsung, the fridge as soon as I plugged it makes a loud noise and I noticed did not cool properly so I called to reported to customer service within the 48 hours of delivery, unfortunately for me the agent that took my call did not recorded my complain since she transfer my call to someone else that supossed to call me back but that never happened and when I called them back it was outside the 48 hours and the agent Robyn told me so sorry but can’t not give you a new fridge so I had a technician that came and ordered a new piece that is broken in a brand new Samsung 16K fridge, calling directly to Samsung was worst since they totally ignored my call and my email complaining of the lack og quality control of that fridge. I should keep my old Amana fridge at least was not noisy and kept my food from perishing, last time I buy appliances from Home Depot.