I purchased a 13” Dewalt planer from the Duncan BC outlet, the woman at the pro counter was very helpful. This went for a s*** after that, first delivery date was Nov. 6-8, when I checked on the 8th the item was still showing as waiting to be picked up. I called Home Depot and got a new delivery date and the name of the company delivering, Day and Ross trucking. Looking at their tracking site it showed it had just been picked up on the 6th, four days later it’s in Burnaby BC and is still there today the 16th. I have contacted both companies and have received a great deal of lip service and not so accurate information. Home Depot did give me a 50.00 gift card for the failure of the delivery Company not delivering on the first date. Now 9 days later still no planer and a line of BS from Day and Ross it is in Nanaimo when their tracking site showed it STILL in Burnaby. Very disappointed in Home Depot. I will be hard pressed to support their business again.