I received notification on December 18 that my appliances would be delivered on Dec19 between 2:00-6:00. I notified the superintendent of my condominium and she padded and held the elevator. On the 19th I proceeded to empty the refrigerator and freezer in preparation for delivery. At 6:00 pm when I had not received notification or delivery I called customer service, after a 22 min wait on hold I was informed that they were running late and I would have delivery within the hour. At 7:30 pm I again waited on hold for over 25 min. The representative tried unsuccessfully to contact the delivery company. She apologetically suggested I call again in the morning. I then had to replace everything back into the refrigerator and freezer. This morning I spoke with customer service and they were able to get a date of Dec 22 for my delivery. My issue is not with customer service, they were extremely helpful and understanding, and tried very hard to contact delivery. My issue is with the lack of communication from the delivery company. The least they could have done was call me to explain. Hopefully I will receive my appliances on Friday🙏🏻 Thank you for allowing me to vent!