I LOVE My Pet Chicken.!!!!Any and everything I have purchased has been exactly what was described on their site. The chicks I ordered last spring have started laying and it's so fun to see the changes in the sizes of the eggs each week. I seldom handle my birds but to my surprise on the hens has decided she is my best friend. I can go outside and she runs up and lays down right in front of me so I can pet her or pick her up. Who knew chickens could be so friendly??? Have not tried the coop heater yet but as soon as my handyman hangs it for me - I will let you all know how it works.