The team at Old Boot Sofas were met with incredible obstacles whilst creating my seat. Challenges were identified before construction began to provide an opportunity to commit or to go for another look. At all stages of construction, I was kept advised as to progress and reassured that things were progressing. When the seat was ready we were able to come to a mutually agreeable delivery date and the team did a great job of breaking the seat into the flat whilst maintaining Government guideline social distancing. To say I am thrilled with the beautiful chair would be an understatement. It has pride of place in the lounge and I would heartily recommend this business if you are looking for a heritage piece of furniture that has been immaculately constructed with customer service communication and follow up that would be hard to beat!!