I ordered my sofa online and was directly called to inform me when delivery would be and how they were going to build my sofa. Delivery arrived when they said it would by 2 friendly delivery men. I absolutely love my sofa and it looks fantastic. I only bought a 2 seater to put in large hallway. But I will be moving house within the next few months so I will be looking to buy the 3 seater and chair to go with my sofa. I currently have a Laura Ashley leather sofa in my living room, but I much prefer my Graduate from Old Boot. Couldn't recommend highly enough.