We ordered our two Hepburn sofas on 28 December and took delivery of them on 22 February. The whole process from order to delivery was seamless. Staff at Old Boot kept us informed throughout and answered queries promptly. The sofas (in velvet) are absolutely gorgeous; we love them! They suit the style of our 1930s house very well. Shorter people will need a foot rest or cushions if they want to sit with their back supported. The seat is firm (apparently it will soften over time), but very comfortable. We're really pleased with our choice and would highly recommend the company.