Poor quality furniture and even worse customer service. We bought a Dalton settee and chair from Stokers in June 2020. As soon as the furniture was delivered we noticed that when resting your arm on the chair (without exerting any pressure) the frame of the chair could be felt. We complained immediately. Over the following 7 months Stokers sent two upholstery firms to report on the condition of the chair. Both firms agreed that there was very little support in the arms of the chair. When we made it clear that we did not want a repair and we were requesting a replacement for an obviously defective piece of expensive furniture the upholsterers realised that they wouldn’t be getting any work they left after only a cursory inspection. After 7 months Stokers were not interested in our complaint as they said the chair wasn’t defective as it was constructed to the manufacturers specifications. I can only assume that Stokers are happy to sell poorly constructed furniture from manufacturers happy to supply goods of poor quality. Dismissing our complaint without actually having sight of the chair themselves and unwillingness to enter any discussion or compromise reflects badly on Stokers customer service