Update: I just received an email from reviews.io saying 'Thank you for your review, would you mind revising it or changing your rating now your issue has been dealt with.' My issue has not been dealt with, I have not heard or received any communication or refund from this company. However, since my 'genuine' reviews were verfied by trustpilot (thewebfounders tried to have them removed), they are no wdefaming my business by writing, nasty fake reviews (about a service I have not done for over 2 years, difficult to do online!) The webfounders are scammers, do your research, read trustpilot review reviews, both .com and UK! They do not have real offices it is just a company house. STAY AWAY or you will loose your money too! They stole £5000 and just read another person got scammed £5000 as well! Last Nov 'Jack Wayne' offered me a refund in installments to take my 1 star reviews down, when I said I would after I had my full refund, not heard or had any money back..it was a fake bribe! See attached doc! Terrible customer service, unresponsive to emails, (even before I requested a refund)! I signed up based on what I know now was lies....terrible experience!