Janice & Michael Cody
WE WOULD NOT RECOMMEND TUI OR MARELLA CRUISES. AFTER RECENTLY BOOKING A CRUISE AND RETURNING FROM THE CRUISE IT WAS A SHAMBLES FROM START TO FINISH. AS THE CRUISE WAS BOOKED WITH IGLU - THEY BLAMED IGLU AND IGLU BLAMED TUI. WE HAD NO JOY WITH OUR ISSUE OF THE PRICE OF THE CRUISE. THE MARELLA DISCOVERY 2 DIDNT HELP - CONFUSING US WITH MOVING US TO A CABIN ONLY TO ASK US TO MOVE BACK WITHIN HALF AN HOUR AFTER MOVING ALL OUR CLOTHES AND TOILETRIES. SO UNPROFESSIONAL. THEY SAY IT WAS ALREADY BOOKED - EVEN THOUGH THERE WAS NO ONE IN THE CABIN? OUR CRUISE WAS SPOILED WE WERE UNHAPPY, ANGRY AND UPSET. IN OUR OPINION AND EXPERIENCE WE WOULD NEVER USE TUI OR MARELLA CRUISES AGAIN.
2 years ago
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