I started off with William as my project manager, who, of course promised me that he would get me 20 copies of my book as well as telling me that Barnes & Noble was purchasing 1000 copies of my book. Then William fell off the face of the Earth. I was connected with Mark. I connected with Mark 2 to 3 times before he seem to fall off the face of the Earth and his phone numbers are not going through. I have given these people $3000 and still have not seen a finished process of my book or the contact information from the person supposedly at Barnes & Noble who has bought 1000 copies of my book. It is beyond pulling teeth to get these people to actually fulfill their end of a contract. Once again I will reach out to them on their website to finally get somebody to honor their contract and the $3000 they have taken from me. I would be aware to do the business with these people in the future.