I paid about $2500 to this company to make shorts for my business over a year ago. They never made the shorts communication was very poor as they claim to be out of the US but are actually out of another country. Mark from Zega apparel lied to me many times saying the shorts were in production then didn't respond for weeks. When Mark did respond he told me due to Covid-19 they were not able to make them yet. I waited several months and finally they sent me a sample that was nothing like I had requested. I asked them to refund my money and they said they could not do it. I filed a dispute through Payoneer which is the company they use for money transfers. Mark finally responded and said if I dropped the dispute they would make it right for me so I dropped the dispute and then he told me I would have to communicate with the factory from this point on. He also lied and said that Payoneer never released the funds and they would loose money. I contacted Payoneer and they confirmed the money had been released to Zega Apparel. I made the attempt to communicate with the factory and they never responded or did anything to make our shorts. I made several attempts to contact them and have never heard back again. My next step is to take this matter to small claims court to get my money back. We are a local small business and cannot afford to loose $2500. This is very sad I have to go through these measures to get any type of revocation.
4 years ago
Zega Apparel has a
3.6
average rating
from
64
reviews
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