I started an order with Zega in March 2021. After much back and forth communication (7 months) and inability of the production team to get the items done correctly and of quality, and refusal of refunding my investment, I requested that they simply send me all the materials they say they purchased with funds I paid for my project. They agreed but said they needed to prep the materials and would have them out to me with a couple weeks. Well, it's now been 4 months since that agreement and still haven't received the materials. Each time I've contacted them, the do respond; however it's only to either say wait longer or that they've run into some kind of issue. On our final call, one representative revealed that they didn't even have all the material when this agreement was first initiated. So saying they had spent all the money on purchasing materials seems to be untrue. He then stated that he had the production team order more fabric for me than originally needed as a complimentary gesture because of how long this has been taking. I'm not sure that will happen either at this point. I even was criticized as being unprofessional and threatened not to get anything if I continued towards posting a bad review (I recorded the call so it's all provable). I truly put my hopes and faith in Zega Apparel to handle this project and matters well, but so far this has not happened and they have not seemed to care that I had invested all I had in making this work for my company to grow. Unfortunately as of date, I have nothing.
3 years ago
Zega Apparel has a
3.6
average rating
from
64
reviews
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