Anonymous
Doing business with this company is the worse financial and business decision of my life.Typically, I don't write reviews on companies but I felt morally obligated to spare people from wasting their hard earned money on Zega Apparel and their associated services. DO NOT BUSINESS WITH ZEGA APPAREL OR ANY OTHER SERVICE THEY PROVIDE. I started working with Zega Apparel late 2018 - early 2019 to build custom designs for a brand that was launching that same year ( which took over a year to deliver). While I did do my research and found a few negative reviews, it wasn't enough to deterred me from doing business with these people. Our initial interaction was very positive, great dialogue, they provided input etc. Anyway, we went back and fourth on the designs construction, fabric ( which was expected) and I was seeing positive action. So as a result, I placed a second order with them and also had them build my website - worse decision!!!! At the time I stressed to the consultant that I couldn't wait a year like the first order, this had to be delivered on time - This individual assured it would be delivered on time ( still haven't receive it) . By now we were well into a year of waiting for my first order, now I was starting to noticed that they were struggling to develop the designs, construction was getting poorer and fabric quality wasn't great. Eventually, we got to a place we were I was giving up and just wanted it to be over- when I eventually got the first order the sizes, were all screwed up - a 3x looked like a small- I was literally in tears because I realized they screwed me out of my last dollar. Also,items that were suppose to fixed weren't fixed etc. On top of that I was dealing with the issues with the construction of the website, the client back end was outdated and very limited ( WIX is actually way better). They couldn't get the website correct or running as needed, so that was another delay on top of the order that I now had to figure out how salvage ( still can't sell it) By this time the relationship was sour and I wanted out - it felt like I was in an abusive relationship. I even express my concerns and unhappiness with the result of the order, the lack of response and no one offered solution. So with my second order, which I still have not received that was placed since last August 2019 - COVID -19 happened and was an excuse ( which understood).I have been trying to reach all the people i worked with to see the status when they will resume or get a refund, so I can get out of this business relationship and none have been responding. I have loss 20k+ with this company and I didn't write half of the mess with this company, so I urge you DO NOT DO BUSINESS WITH THIS COMPANY.Don't be fooled by the few positive reviews and how charming these people are. They will rob you blind because they are not skilled or equip to deliver high quality goods. I will be looking into what legal rights/actions, because they have my last order and have not refund or delivered.
3 years ago
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Zega Apparel has a 3.6 average rating from 63 reviews

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