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1-800-Battery Reviews

4.3 Rating 5,468 Reviews
81 %
of reviewers recommend 1-800-Battery
4.3
Based on 5,468 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 1-800-Battery Reviews

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous
Anonymous  // 01/01/2019
Called in the morning and the battery was installed in the afternoon, how good is that.
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Posted 5 months ago
I was satisfied with the process and the installion. The price of the battery included the installation cost and was not broken down. The battery I purchased comes with a 3 year warranty. Hope that holds true. Installer was very nice. Delivery and installation was a little late, but i was notified of the delay.
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Posted 5 months ago
Overall quick and easy. The technian was friendly and professional. 5he website was a little confusing, but it all worked out.
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Posted 5 months ago
Va’Nia Robinson was a Very Good Technician It was record breaking cold and she put my new battery in and was very kind and diligent in her work .
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Posted 5 months ago
The service was great, the technician came really fast brought the new battery and replaced. Very professional. The only thing was that the battery that they sent was not what I bought on the web site. Same characteristics, but not what they showed on the website and obviously not what I paid for.
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Posted 5 months ago
nd careful around car--did a very good job
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Posted 5 months ago
Very efficient process. Very helpful to have the battery delivered and installed.
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Posted 5 months ago
I had problems with the online scheduling. Canceled order and resubmitted. Car is now working and all is good.
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Posted 6 months ago
Great overall
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Posted 6 months ago
Overall, I had a terrific first experience using 1800battery.com. I initiated contact regarding my vehicle battery shortly after 8:00am on a Monday morning, and the entire installation was completed by 1:00pm that same day. Isaac, the mobile technician, was timely, professional, friendly, and knowledgeable. I was quite pleased with the cost of my new battery (all inclusive). I selected the 'Best' level for my purchase and it all came in just shy of $340 - less than I would have paid at the dealership, all from the comfort of my own home. My only difficulty occurred when I was arranging the service through the website. I needed to call back to verify my payment even though everything had apparently already gone through successfully. I got through quickly however, and customer service assured me everything was just fine, and it was. If a friend, family member or neighbor were ever in a pinch with a dead battery like I was, I would absoutely advise them to get in touch with 1800battery.com.
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Posted 6 months ago
My scheduled delivery was 10-12noon. The service tech arrived at 12:04! The guy was very nice and indicated that he came from Indiana. I could have ran errands in stead of waiting two hours looking at the window. It would be nice if you could have your staff call the client when they are approximately 20-30 minutes away so the clients can be more productive with their time! Thank you!
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Posted 6 months ago
Rubien was good and quick with the battery change...although he did not have one piece of equipment that he said without, when the battery was changed...I might loose any settings on the car.....
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Posted 6 months ago
First delivery was unacceptable. The second delivery was very good.
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Posted 6 months ago
Prompt delivery of battery followed by installation.
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Posted 6 months ago
I have been overcharged $457.00 plus in error, please correct. ty Kathy
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Posted 6 months ago
The guy was on time, early, nice, and quick. 1-800 battery charges too much though...
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Posted 7 months ago
Service tech was wonderful. Friendly and helpful, installed the battery quickly. Customer service was great, too. My only complaint is that your website wasn’t up-to-date on time of arrival and the next day the window of arrival was also late. Other than that I have no complaints
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Posted 7 months ago
The technician was awesome. Think communications between customers and company could be improved after an on-line purchase
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Posted 7 months ago
Overall, great job. They showed up on time and were professional and friendly. Only issue was the confirmation email, which was confusing. I ordered a battery with mobile installation and the email initially said the battery was being shipped.
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Posted 7 months ago
Very convenient service. It was easy to order online and they kept me informed of the status. Cost was reasonable, paid a little for the convenience but was well worth it. I didn't like that they charge for mileage
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Posted 8 months ago
1-800-Battery is rated 4.3 based on 5,468 reviews