1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 4,544 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,544 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service. Arrived ahead of schedule and very thorough. Would use again.”

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Posted 3 months ago

“Extremely dissatisfied with my first (and last) experience with 1-800-battery. Was overcharged $69 in what is a classic "bait and switch". Paid $354, including taxes and installation but received a different, inferior battery that was listed on the 1-800-battery website for $264 along with a shorter warranty. 1-800-battery refused to refund the difference and their customer service was a rude chat session that they refused to provide a transcript of. I will be filing a complaint with the BBB and posting warnings on my social media accounts to avoid doing business with 1-800-battery.”

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Posted 3 months ago

“We were very impressed with their service. The battery in our car failed as my wife was driving. The technician met us at the car and replaced our battery with a new ac Delco. We had a new battery in less than two hours. Great service at a reasonable price...highly recommend 1 800 Battery.”

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Posted 3 months ago

“I needed a new battery for my Navigator, and a courteous young man named Riddick was dispatched to my home. After an exchange of pleasantries, Riddick tested my old battery and alternator and replaced my old battery. The whole exercise took less than 15 minutes. I would recommend this service to anyone.”

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Posted 3 months ago

“Terriblle serivce, avoid at all costs. I stupidly made the mistake of looking online for a moblile battery install for my car and 1800battery popped up. Sounded like a good plan so i went ahead with it. THings went downhill the moment i gave them my payment info. They send you repeated emails saying your order has been updated and you need to create an account to view your order status on their website. I assume this i s just fishing for my contact information, but who knows. My order was confirmed and i recieved multiple emails comfirming my installation time. After waiting around for 3 hours ( the install window was two hours) i had to leave to go to work. An hour and a half after the install window had passed i recieved a call from a tech saying he was 20 minutes away. I told him that wouldn't work, he had missed his window by an hour and a half and he was a complete asshole in telling me he didn't work on thier scheulde he worked on his owm. I conacted 1800battery and the customer service was a joke. They told me " it looks like he's getting close to you for the install" even after i told them they had missed their window. Requested a refund from them and 8 days later i was hit with a $100 dollar random charger from them on my car. Absouletly avoid doing business with them unless you have an entire day to wait around and enjoy dealing with douchebages in customer service.”

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Posted 3 months ago

“I was supposed to recieve an email confirmation of my refund and a refund and neither ever arrived after sending out an employee who couldnt swap my battery because of corrosion, an obviously common occurance with battery failure”

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Posted 3 months ago

“Big Rob was great.”

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Posted 3 months ago

“Professional and fast”

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Posted 3 months ago

“The technician did a great job. 5 star review!”

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Posted 3 months ago

“I was very impressed. They helped in understanding what battery choices were available and each one information They kept updated as time expected and if any delays and when arrived. I will let all my friends know that they are a good and reliable company.”

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Posted 3 months ago

“First I was charged $40 over the price of the battery and when I confronted Customer service they made it seem like I didn’t know what I was talking about-then 2 months after that my battery died (was told something drained it) so I was told to pay $100 and if is the battery I would be refunded $50 back-still nothing!! BUT they sent me an email saying refund was sent will take 1-3 business days!! One month later still no refund!! I will never ever use you again”

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Posted 3 months ago

“Decent customer service”

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Posted 3 months ago

“Technician Rob was great. He found an error a Ford employee had caused when the Ford employee exchanged a battery 4 years ago. To me Rob Polk went above and beyond what I had to do”

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Posted 3 months ago

“I was so pleased with the service I received, he was on time and super friendly. It took about 7 minutes and he was done. Thanks again for everything : )”

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Posted 3 months ago

“Best experience with this process.”

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Posted 3 months ago

“Worked for this company for about 6 months and always did good job. However,when it comes time to get paid it’s late, missing wages and now it’s been over a week and no pay and no response. So, I will be making call to Texas labor board and whatever else I have to do.”

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Posted 3 months ago

“Excellent!! Great Service & Excellent Help! Thank you ... "DRE" from Charlotte North Carolina Above & beyond what we expected. Our car was dead in the driveway after it was towed & jumped . Finally we called 1-800 Battery. A neighbor suggested. OMG.. we had tbe car jumped & happy with I AM HOUR. DRE is professional and knowledgeable and quick, and drove a while to find us. A Life Saver to us. Thank you Dre... And 1-800- Battery”

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Posted 3 months ago

“The entire end to end process when very well!”

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Posted 3 months ago

“Your rep Anthony was very helpful!! Great customer service”

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Posted 3 months ago

“Quick response, knowledgeable and personable technician. We would use this service again.”

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Posted 3 months ago

1-800-Battery is rated 4.3 based on 4,544 reviews